In a previous post I outlined the deceptive practice employed by the Warren Cloud Crystal Gaming casino group, for the purpose of eliciting deposits any winnings from which are voided on a technicality - see my
Warren Cloud deposit trick article.
The following post came to my attention recently at one of the leading fora:
I was sent an email from Vegas Frontier with a bonus coupon which I used. I had an incredibly lucky session. I verified with them that I had fulfilled the wage requirement, etc and cashed out with $5000. My withdrawal was later declined. I filed with Montana and just received word that the casino had the right to decline payment. The reason I was given was that I had been banned at one of their sister casinos.
I am a relatively new player. I had played 3 of their sister casinos on the sign up bonus in addition to Vegas Frontier. I had busted at 3 including Vegas and won $395 at American Grand. That was my only play at any of them until the day I played and won the 5k.
Given the modest win at American Grand it never crossed my mind that I would be banned. I had never logged in there again after my first play so I had no knowledge of being banned anywhere. Apparently they are saying I was banned at AG 3 weeks after my play there, which was 2 weeks before my win at Vegas.
I do not even know for sure they did not ban me retroactively to avoid paying this win. In any case this seems to be a big scam. Either they ban someone at one casino without telling them so they can avoid paying at another in case of a win, or they lie about banning you for the same reason. Playing once and winning $395 hardly seems to merit being banned.
What I want to know is: if I add to my Montana appeal now will they even look at it once they have made their decision? The only new thing I can think to say is to ask them to check the log ins at American Grand to verify that I never logged in again there so I would have no way of knowing of this banning.
And is there any one else I can appeal this to? I have just lost $5000 and am very upset. Any help would be appreciated.
Judy
(Source: the
Vegas Frontier thread at Winneronline.)
Note the specifics here: the player won a relatively small sum - $395 - at one of the sister sites, American Grand. Upon subsequently cashing out her rather larger win of $5000 at Vegas Frontier, she was made aware that her American Grand account had been locked, resulting in the forfeiture of the $5000 win.
Judy also draws the very salient inference that the American Grand account may have been retroactively locked, AFTER the big win, to ensure a "valid" confiscation of the $5000, since the terms state that any one locked account at a sister casino will void all winnings; no player could be expected to log into every single one of their Crystal Gaming accounts, prior to every deposit, taking dated screenshots of each login as proof of "no lockouts" and payable winnings! This would be an absurd requirement.
Note that this recent scenario tallies precisely with the scenario detailed in my
deposit trick article.
There is no question that this deceptive practice is ongoing and unchanging.
The Warren Cloud Crystal Gaming group continues to engineer deposits from their customers the winnings from which are non-payable. This is a company seeking a listing on the UK Alternative Investment Market!
Again I repeat: an investment in a company which employs such deceptive, fraudulent deposit-eliciting practices is an investment which I heartily recommend you steer well clear of.
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